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Refunds, Returns, and Exchanges
Our goal is your complete satisfaction; we strive for your satisfaction in any transaction with us however as we are very small there are limits which we must place on refunds. If you have any problems or concerns feel free to contact us.
Refunds
If you have buyers remorse please contact us immediately. We offer quick response to all orders placed, therefore time is of the essence. If your purchase is in the mail before your purchase is cancelled, please “USPS Return to Sender” the UN-OPENED item. Upon receipt of the package on our end you will receive a refund minus shipping cost. If you have contacted us before the item has shipped, you will receive an immediate refund from our end, however it may take a few days for the refund to process! We apologize, but these are the only two circumstances in which a refund will be granted.
Return and Exchanges
Upon receipt of the item, if you should choose that you do not want your purchase, or are unhappy with the purchase in any way please contact us within 7 days. You will receive directions for return mailing and upon receipt we will offer an exchange or store credit. Store credit can be used toward any item posted for sale or custom order. We must insist that any item you intend to return not be worn, especially earrings as this is not hygienic.
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